Consumer Affairs Victoria

Information and advice on issues such as:
Residential Tenancies - evictions, bonds, repairs.
Refunds & Warranties
Building Disputes

Assistance to conciliate a dispute with a business or landlord

Business Education events including obligations under Australian Consumer Law, Estate Agents Licences and Motor Car Traders Licences.

Community education talks and events including tenancy and landlord training, shopping rights, and scams.

If you meet eligibility conditions, advocacy support may be available to assist you including assistance at Victorian Civil and Administrative Tribunal.